How do we retain, widen and deepen client relationships in a very competitive market?
How do we teach e-commerce sellers complicated online selling processes in a simple and engaging manner?
How do we build our Sales Team’s Consultative Selling and Customer Engagement skills?
How do we equip our contact centre staff to move from being a service platform to becoming a revenue generating hub – transition from Service to Sales
How do we get our Showroom Based Sales Teams to truly understand and engage with our ultra wealthy clients.
How do we leverage our deep market knowledge to develop retail sales and distribution ability
How do we get our inbound service team to start selling on their calls
How do we develop outstanding selling skills in our Insurance Call Center Sales Team
How do we simplify a new, complex m-commerce product for the field sales staff and call centre employees so that they are able to convince Customers to buy, support them to use and service their queries.
How do we help our Sales Managers to develop professional Relationship Management and Sales Management Skills
How do we equip the Premium Executive team based in Hong Kong, to deepen Client engagement and thus build Client Relationships?
“The future is uncontrollable, but you can shape your participation in it.” ROGER MARTIN... » Read More...