How do we develop knowledge & skills of our phone banking team so that they deliver a differentiated and transformed banking experience to our NRI Clients?
How do we simplify a new, complex m-commerce product for the field sales staff and call centre employees so that they are able to convince Customers to buy, support them to use and service their queries.
How do we develop the ability of employees of a branded Luxury Concierge Service to engage with their ultra-high net worth customers in a refined manner
