Program Offering

What we do

Our repertoire of interventions is based on experience from having successfully designed and delivered these programs across industries and clients. Content and delivery formats are customized to meet learner needs across diverse audiences and industries.

Other than the custom made interventions, we have also done projects in differing formats such as Build-Operate- Transfer (BOT) where we create internal residents experts for you to maintain continuity post program or Training outsourcing where we own the entire gamut of Training activities like content creation, delivery and administration for you.

Service

  • Building Service culture
  • Service Attitude
  • Service Skills
  • Problem Handling
  • Elite Client Interaction
  • Managing Service

Sales

  • Consultative Selling
  • Selling to HNIs
  • Channel Sales
  • Telesales
  • Field Sales
  • Negotiation Skills
  • Objection Handling
  • Selling in a Competitive Market

Contact Centres

  • Service Interactions
  • Sales Interactions
  • Service to HNI Clients
  • Problem Handling
  • Script Development
  • Evaluation & Feedback
  • Coaching 1 on 1
  • Team building
  • Stress Management


Trainer

  • Professional Trainer skills
  • Training skills for Managers
  • Instructional Design
  • Trainer Curriculum

Leadership

  • New Manager Induction
  • Building Accountability
  • Influencing Skills
  • Performance Management
  • Conflict Handling
  • Communication
  • Motivating Teams
  • Leading through Change
  • Strategic Thinking
  • Interview Skills
  • Time Management
  • Personal Effectiveness
  • Working in Teams
  • Stages of Team Performance
  • Presentation Skills

Assessments & Certified Programs

  • Custom designed 360 profiler
  • DISC
  • MBTI
  • Culture surveys
  • FiroB
  • Edward De Bono Lateral Thinking
  • Edward De Bono 6 Thinking Hats
  • Instructional Design
  • NLP


Events & Employee Engagement

  • Corporate Quiz
  • Inter School Quiz
  • Offsite programs
  • Employee Induction
  • Outbound programs
  • Activity and game based programs
  • Diversity initiatives
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